Cell Phone and Social Media Use

1. Introduction

a) ESCO Group recognizes that employees are our most valuable asset and the most important contributors to our continued growth and success. Our Company is firmly committed to the safety of our employees. ESCO Group will do everything possible to prevent workplace accidents and is committed to providing a safe working environment for all employees. 

2. Purpose

a) Maintain a safe and productive workplace while meeting all client requirements and expectations related to the use of company or personal cellular phones or media devices. Cellular phones and other handheld devices used while working or driving are common and often harmful distractions and pose safety, privacy and trade secret concerns. 

3. Procedures

a) Cellular phones and mobile device use is prohibited while operating automobiles, aerial lifts, scissor lifts, other motorized equipment and all other safety sensitive equipment.

b) Allow voicemail to handle calls when inattention could endanger: you, bystanders, production, or operation of equipment (automobiles, aerial lifts, scissor lifts, other motorized equipment and other safety sensitive equipment). 

c) Personal cellular phones and mobile hand held units shall be stored in the break area or within employee’s automobile and only be used in designated break areas including employee parking lots. 
d) Use of personal mobile handheld units, including cellular phones, will be permitted only during breaks, lunch, and before and after working hours. 

e) ESCO Group supervision is allowed to use cellular phones and handheld devices for business purposes where permitted by ESCO Group and client policy. 

f) At no time, except for where written permission by client is obtained, can photographs of any (personal or work related) manner be taken. 

g) Photographs taken with the written permission of the client shall remain ESCO Group property and not shared via email, text, social media or any other medium without the exclusive permission from the client and ESCO Group management. 

h) If our customers have more stringent regulations, we must comply with them as well. 

4. Social Media Policy Guidelines

These guidelines are for ESCO Group employee creating or contributing to blogs, wikis, social networks, virtual worlds, or any other kind of social media both on and off ESCO Group networks. We expect all who participate in social media on behalf of ESCO Group and those who choose to make references to ESCO Group or its employees when they are using social media in a personal capacity to understand and to follow these guidelines. Failure to do so could put your future participation at risk. These guidelines will continually evolve as new technologies and social networking tools emerge—so check back occasionally to make sure you're up to date.

a) When You Engage

i. Emerging platforms for online collaboration are fundamentally changing the way we work, offering new ways to engage with customers, colleagues, and the world at large. It's a new model for interaction and we believe social computing can help you to build stronger, more successful business relationships. And it's a way for you to take part in global conversations related to the work we are doing at ESCO Group and the things we care about.

ii. If you participate in social media, please follow these guiding principles:

1. Stick to your area of expertise and provide unique, individual perspectives on what's going on at ESCO Group and in the world.

2. Post meaningful, respectful comments—in other words, no spam and no remarks that are rude or offensive.

3. Always pause and think before posting. That said, reply to comments in a timely manner, when a response is appropriate.

4. Respect proprietary information and content, and confidentiality of information regarding ESCO's customers, confidential financial data or other non-public proprietary, confidential information.

5. When disagreeing with others' opinions, keep it civil and polite.

b) Rules of Engagement

i. Be transparent. Your honesty—or dishonesty—will be quickly noticed in the social media environment. If you are blogging about your work at ESCO Group, use your real name, identify that you work for ESCO Group, and be clear about your role. If you have a vested interest in something you are discussing, be the first to point it out. Transparency is about your identity and relationship to ESCO Group. You still need to maintain confidentiality of information regarding ESCO's customers, confidential financial data or other non-public proprietary, confidential information.

ii. Be judicious. Make sure your efforts to be transparent don't violate ESCO Group's privacy, confidentiality, and legal guidelines for external commercial speech. Ask permission to publish or report on conversations that are meant to be private or internal to ESCO Group. Do not represent yourself or ESCO Group in a false or misleading way. Please never comment on anything related to legal matters, litigation, or any parties we are in litigation with without the appropriate approval. If you want to write about the competition, make sure you know what you are talking about and that you have the appropriate permission from your manager and human resources. Also be smart about protecting yourself, your privacy, and ESCO Group Confidential information. What you publish is widely accessible and will be around for a long time, so consider the content carefully.

iii. Write what you know. Make sure you write and post about your areas of expertise, especially as related to ESCO Group and our technology. If you are writing about a topic that ESCO Group is involved with but you are not an ESCO Group expert on the topic, you should make this clear to your readers. Also write in the first person. If you publish to a website outside ESCO Group, please use a disclaimer: i.e. "The postings on this site are my own and don't necessarily represent ESCO Group's positions, strategies, or opinions." Also, please respect brand, trademark, copyright, fair use, trade secrets (including our processes and methodologies), confidentiality, and financial disclosure laws. If you have any questions, please see human resources. Remember, you may be personally responsible for your content.

iv. Perception is reality. In online social networks, the lines between public and private, personal and professional are blurred. Just by identifying yourself as an ESCO Group employee, you are creating perceptions about your expertise and about ESCO Group by our customers and the general public‐and perceptions about you by your colleagues and managers. Do us all proud. Be sure that all content associated with you is consistent with your work and with ESCO Group's values and professional standards.

v. It's a conversation. Talk to your readers like you would talk to real people in professional situations. In other words, avoid overly pedantic or "composed" language. Don't be afraid to bring in your own personality and say what's on your mind. Consider content that's open‐ended and invites response. Encourage comments. You can also broaden the conversation by citing others who are blogging about the same topic and allowing your content to be shared or syndicated.

vi. Are you adding value? The best way to get your information read is to write things that people will value. Social communication from ESCO Group should help our customers, partners, and co‐ workers. It should be thought‐provoking and build a sense of community. If it helps people improve knowledge or skills, build their businesses, do their jobs, solve problems, or understand ESCO Group better—then it's adding value.

vii. Your Responsibility: What you write is ultimately your responsibility. Participation in social computing on behalf of ESCO Group is not a right but an opportunity, so please treat it seriously and with respect. Please also follow the terms and conditions for any third‐party sites.

viii. Create some excitement. As a business and as a corporate citizen, ESCO Group is making important contributions to the world, to the future of technology, and to public dialogue on a range of issues. Our business activities are increasingly focused on high‐value innovation. Let's share with the world the exciting things we're learning and doing—and open the channels to learn from others.

ix. Be a Leader. There can be a fine line between healthy debate and incendiary reaction. Do not denigrate our competitors or ESCO Group employees. Nor do you need to respond to every criticism or barb. Try to frame what you write to invite differing points of view without inflaming others. Some topics—like politics or religion—slide more easily into sensitive territory. So be careful and considerate. Once the words are out there, you can't really get them back. And once an inflammatory discussion gets going, it's hard to stop.

x. Acknowledge it. If you make a mistake, admit it. Be upfront and be quick with your correction. If you're posting to a blog, you may choose to modify an earlier post—just make it clear that you have done so.

xi. If it gives you pause, pause. If you're about to publish something questionable, take a minute to review these guidelines. If you're still unsure, you might want to discuss it with your manager or human resources. Ultimately, what you publish is yours—as is the responsibility.